Privacy and Cookies Policy
The site makes every effort to ensure the collection and processing of personal information with respect for private life, in accordance with the legislation relating to the protection of personal data (law n ° 78-17 of 6 January 1978 relating to the IT, files and freedoms and general data protection regulation of April 27, 2016).
What are personal data ?
When you register on the site, you are asked to provide personal data. They designate the information allowing you to identify yourself as a natural person, directly (last name, first name), or indirectly (telephone number, e-mail address, postal address, terms of payment, etc.)
Purposes of personal data :
Follow up on individual user profiles and needs,
• Place your orders, their payment and delivery,
• Manage your account, basket and order,
• Follow the commercial relationship
• Your subscription to the newsletter
• The creation of your account,
• Send offers and commercial messages to users who have chosen it at the time of their registration,
• Improve our website,
• Analyze the origin of users
• Carry out satisfaction surveys to improve our services
Each processing of personal data is based on the consent of the data subject (checkbox when registering).
You have the right to withdraw your consent at any time, without prejudice to the lawfulness of the processing based on the consent made before the withdrawal thereof.
Retention period of Personal Data
Personal data is stored on computer media under hosting conditions to guarantee, in compliance with confidentiality and security requirements, their conservation, archiving and security.
In accordance with the legislation relating to the protection of personal data (law "Informatique et Libertés" of January 6, 1978 amended and General Data Protection Regulation of April 27, 2016) the data collected will be kept for a period not exceeding the duration necessary for the purposes for which they were collected.
Access to Personal Data
Access data only to those in charge of the administrative management of the site and order tracking.
In addition, it may happen that, in the performance of their duties, technical (IT support) or administrative (design, development and deployment of the site) staff may have limited, one-off access, and without thisconstituting recurring processing, to some of this data.
No personal data will be communicated to any external service provider without your prior consent.
However, if the subcontractors have access to personal data, they will comply with the legislation in force on the protection of personal data and with this information notice.
Legal obligations
These personal data are not disclosed to third parties without the prior authorization of the person concerned, except in exceptional cases, when the law or government authorities, such as the Commission Nationale Informatique et Libertés (CNIL) or the competent authorities in matters of justice, demand it.
Your rights
Under the data protection provisions, you have rights in relation to your personal data.
• Permission to access
• Right of rectification
• Right to lodge a complaint with the CNIL
Anyone can also exercise the following rights under certain conditions:
• Right to erasure of their data;
• Right to limit the processing of their data;
• Right to object to the processing of their data;
To exercise all the rights mentioned or for any question related to the processing of Personal Data, you can write to : ZELMÉ, 2 allée des Feuillantines, 94800 Villejuif, France, contact@zelmeparis.com
What kind of cookies there are in the zelmeparis.com website and for what purpose are they used ?
Session Cookie
Temporary cookies that remain in the browser's cookie file until the website is abandoned, so there is no record on the user's hard drive. The information collected by these cookies is used to analyze website traffic. Session cookies allow us to improve the content and also the usability of the website.
Google Analytics
This cookies are used by us or by third parties, allow us to quantify the number of users and perform the measurement and statistical analysis of how users use our website. We analyse the navigation on our website, with the propose of improving the products or services that we offer you.
Google Ads, Facebook Ads
This cookies are used by us or by third parties, which allow us to more effectively manage the offer of advertising, being able to analyze your browsing habits and show you advertising related to your browsing profile.